5.2 Reading a device

If you have a device present, you can read it directly instead of searching for it in the MyID database.

To read a device:

1. Click the Devices category.

2. Click READ CARD.

   The Select Security Device dialog appears.

   

3. Insert the smart card you want to read, or select a VSC that is stored on the PC.

   Note: The device must have been issued by the current MyID system. You cannot read devices issued by other systems.

   The View Device screen appears. See section 5.1, Searching for a device for details of the actions you can carry out on this screen.

5.2.1 Known issues

• IKB-356 – The Read Card operation returns error WS50040 for Key Recovery cards

  Devices issued as Key Recovery cards (with the credential profile encoding option Key Recovery Only) cause error WS50040 to occur. To work around this issue, for lifecycle processes that require these devices to be connected to MyID directly (for example, collection, resetting the PIN, or erasing) use MyID Desktop. For processes that do not require the device to be connected, you can continue to use the MyID Operator Client, but you will need to locate the device record using the device search feature, or the Devices tab shown in the View Person screen.